RETURN AUTHORIZATION

Purchases through the Website

All purchases made through the Website are subject to our acceptance. This means that we may refuse to accept or may cancel any transaction, in our sole discretion, and without liability to you or any third party. The Website does not permit orders from dealers, wholesalers, or other customers who intend to resell items offered on the Website. Henry Couture Paris expressly conditions its acceptance of your order on your agreement to these Terms, and to all additional terms and conditions that are provided to you on the Website that govern your purchase of certain Products. By ordering Products through the Website, you agree to provide true, accurate, current, and complete information. Henry Couture Paris reserves the right without prior notice to discontinue or change specifications and prices on Products offered on and outside of the site without incurring any obligation to you. Prices and availability are subject to change without prior notice, and Henry Couture Paris reserves the right to revoke any offer to correct any errors, inaccuracies, or omissions.

Henry Couture Paris wants you to be satisfied with your purchases from this Website. If you wish to return a product, please review our Online Return Policy and Store Returns Policy, which are incorporated herein by reference.

Returns & Exchanges

IMPORTANT NOTE: For all Returns & Exchanges BUYER is RESPONSIBLE for Return Shipping Fees!!!!!!!!

ORDERS ARE NON REFUNDABLE  ON OUR WEBSITE  ! SALES ARE FINAL 

We want you to be absolutely delighted with your purchase. If for any reason you are not and would like to exchange for an alternative size, style, or color, or alternatively return your purchase, we are happy to offer a generous returns policy: we will exchange items returned within 7 days of your order being received.

Returned-to-Sender & Refused Packages

This can happen if (1) an address is invalid or missing information, (2) the carrier is unable to deliver package, or (3) the order is refused by the customer at time of delivery.
Returned-to-Sender or Refused packages will be restocked and you will be issued store credit in the form of an E-Gift Card minus the initial shipping charge.
We are unable to make changes to orders once they have been placed in our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
Exchanges for Online Purchases

Presently, we do not accommodate exchanges for purchases made online to be exchanged in-store as we cannot guarantee the item purchased will be in-stock in the size or style desired.

Store Returns Policy

Our Store Return Policy states that refunds and store-bought returns are not accepted. Additionally, exchanges are only allowed for in-store purchases. If your purchase was made online, you may return your items to receive in-store credit in accordance with our Store Returns Policy.